How did Rawalpindi Police Regain Lost Status by providing Services?
Police and public relations always remain in the spotlight by media in Pakistan. Not only social media, but also news channels report negatively about the Police. Unfortunately, at official and government level also, only weaknesses of Police are highlighted and strengths are undermined. However, this scenario seems to be changed during COVID-19 lockdown in Pakistan and specifically in Rawalpindi by the services of Rawalpindi Police.
CPO Rawalpindi took many initiatives to
create a positive image of the Police like;
1. distribution of grocery and food items at the doorstep of the masses,
2. inviting students for
the internship in the Police department,
3. redressing the public
complaints at the spot in "Khuli Kachery"
At the departmental level, CPO Rawalpindi took multiple measures to ensure the welfare and well-being of the Rawalpindi Police and to boost their morale and spirit up.
For this, CPO Rawalpindi;
1.
implemented strict discipline and accountability,
2.
renovation and refurbishment of Police buildings,
3.
better facilities of transportation to the Police
force,
4.
start of the mess in the Police stations,
5.
e-policing and
establishment of CRO, IT lab, installing
tracker system for official motorcycles and vehicles at the same place
6.
campaign on social media to improve the image of police
7.
posting of SHOs on merit and without political influence
8.
beautification and refurbishment of Rawalpindi Police Lines
9. e-copy of Police Files
10. video link meetings with Police officers in the Rawalpindi
district
After the outbreak of COVID-19 and during the lockdown, poor people and daily wages workers, rickshaw drivers and labour force related to the construction sector could not earn their bread and butter. Rawalpindi Police collected Coronavirus funds from the members of the department and arranged grocery and food items for the poor and needy people. For this, the Rawalpindi Police distributed grocery through the areas SHOs at the doorstep of the masses, but maintain their self-respect by hiding their identity.
Similarly, the Rawalpindi Police distributed grocery and gifts in the minorities at their religious festivals.
Duties at Quarantine Centers
The Rawalpindi Police seemed active and alert during their duties in quarantine centres and hospitals, for the security of medical officers and the common masses.
Prayers Duties according to SOP of COVID-19
Rawalpindi Police became an ideal
example of dutifulness and alertness during Ramadan prayers in the mosques by
ensuring fully compliance of the Standard operating procedures (SOP) of the government
of Pakistan.
The President of Pakistan appreciated the Rawalpindi Police’s alertness and vigilance during his unscheduled and surprised visit in the mosques of Rawalpindi
Iftar and Dinner with junior Police Officers
According to the direction of the CPO
Rawalpindi, all senior officers participated in the iftar parties of the junior
Police officers at their duty points like Police check posts and quarantine centres.
Similarly, the CPO Rawalpindi arranged a dinner party with the junior Police officers of the minority group at their religious festival
Conclusion
Rawalpindi Police’s activeness, alertness and cautiousness have enhanced and increased in the command and control of CPO Rawalpindi. Similarly, their services delivery to the masses become effective and constructive even without enough economic resources. In fact, the spirt of alertness of the commander is demonstrated in the rank and file of the Rawalpindi Police.
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